Privacy Policy for Roadmap Ministry International
Updated Date: March, 2026
- Introduction
Roadmap Ministry International (“RMI” or “we” or “our” or “us”) is committed to protecting the privacy of its members, partners, friends, followers, visitors and users of this website (“you” or “your” or “data subject”). We strive to ensure that the use of your personal information is reasonable and lawful. This Privacy Policy explains how we collect, receive, record, organise, collate, store, modify, retrieve, alter, use, disseminate, merge, link, restrict, degrade, erase or destruct your personal information. When we execute any of these activities either separately or collectively, whether or not by automatic means, we are processing your personal information.
- What Is Personal Information And Which Personal Information Do We Process?
2.1. Personal information means information relating to an identifiable, living, natural person, and where applicable, an identifiable, existing juristic person, this includes but is not limited to:
2.1.1. information relating your race, gender, sex, marital status, pregnancy, national, ethic or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language and birth;
2.1.2. information relating to your education or medical, financial, or employment history of a person;
2.1.3. any identifying number, symbol, e-mail address, physical address, telephone number, location information, online identifier;
2.1.4. your personal opinions, views or preferences, and
2.1.5. correspondence sent by you that is implicitly or explicitly of a private or confidential nature or further correspondence that would reveal the contents of an original correspondence.
2.2. We process the following personal information pertaining to you:
2.2.1. Personally identifiable information: such as your name, email address, telephone number, country of residence, identity number, passport number and residential address;
2.2.2. We do not have access to your financial information, which is securely managed by a payment gateway or credit card agency. We may share or utilise this data with the payment gateway for the purpose of payment reconciliation and verification.
2.2.3. Location information, such as the geographical information collected from the device used to access our website;
2.2.4. Technical data and usage information, such as your Internet Protocol (“IP”) address, browser type and version, other technology you use on your device to access and engage with us on our website, content accessed and viewed by you on our website;
2.2.5. Marketing information such as your preferences in receiving marketing communication from us; and
2.2.6. CCTV footage obtained from our CCTV camera at our offices.
- Processing Of Special Personal Information
3.1. Special personal information relates to your:
3.1.1. religious or philosophical beliefs, race or ethnic origin, trade union membership, political persuasion, health or sex life or biometric information, or
3.1.2. criminal behaviour subject to the extent that such information relates to the alleged commission of any offence or any proceeding in respect of any offence allegedly committed by a data subject or the disposal of such proceedings.
3.2. We will only process your special personal information provided that:
3.2.1. you consent to the processing of your special personal information;
3.2.2. the processing is necessary for the establishment, exercise or defence of a right or obligation in law;
3.2.3. the processing is necessary to comply with an obligation of international public law;
3.2.4. the processing is for historical, statistical or research purposes; and
3.2.5. the information has deliberately been made public by you.
- Processing Of Personal Information Of Children
We do not do process personal information concerning a child (a natural person under the age of 18 years), unless we have received prior consent from a competent person (any person who is legally competent to consent to any action or decision being taken in respect of any matter concerning a child) or when the processing of such information is necessary to comply with an obligation of an applicable law.
- How Do We Collect And Use Your Personal Information?
5.1. We will only use and collect your personal information to the extent that we are permitted to do so by the applicable data protection legislation, including the Protection Of Personal Information Act, 2013 (“POPIA”)
5.2. We collect your personal information directly through engagements and automated messaging.
5.3. We use the collected personal information to:
5.3.1. Advance your Christian faith;
5.3.2. Establish and verify your identity;
5.3.3. Process your queries and fulfil your requests;
5.3.4. Send you sermons, scriptural readings, gospel advancement materials, and other information;
5.3.5. Improve our website and services;
5.3.6. Analyse and monitor website traffic and user behaviour;
5.3.7. Personalise your experience on our website;
5.3.8. Improve our marketing efforts;
5.3.9. Inform you about changes to the website, Privacy Policy, and Terms of Service;
5.3.10. Detect and prevent fraud or bots; and
5.3.11. Comply with our regulatory requirements.
- Who Do We Share Your Personal Information With?
6.1. We will only share your personal information with your permission and as permitted in terms of this Policy and applicable law.
6.2. You agree and give us permission to share your personal information with the following category of parties for the reasons mentioned in clause 5.3:
6.2.1. Our employees, contractors, consultants, and third-party service providers to the extent that it is necessary for them to process your personal information on our behalf, subject to us entering into written agreements with them to ensure that the processing of your personal information is compliant with this Policy, POPIA and General Data Protection Regulation (“GDPR”) { Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016 on the protection of natural persons with regard to processing of personal data and on the free movement of such data and repealing Directive 95/46/RC} where relevant;
6.2.2. Our professional advisors, including but not limited to, legal, auditors or risk management practitioners, subject to us entering into written agreements with them to ensure that the processing of your personal information is compliant with applicable data protection legislation ;
6.2.3. Law enforcement agencies, government or regulatory authorities, where required or compelled by the law to do so, or when we reasonably believe that the cause of action requires for us to do so;
6.3. We will request for your permission to process your personal information for any other purpose, if required by the applicable law to do so.
- How Long Do We Keep Your Personal Information?
7.1. We will retain your personal information for as long as is necessary to achieve the purpose for which it was collected or subsequently processed, unless:
7.1.1. Retention of the record is required or authorised by the law;
7.1.2. We require the record for lawful purposes related to our functions or activities;
7.1.3. Retention of the record is required by a contract between the parties thereto; or
7.1.4. The data subject or a competent person, where the data subject is a child, has consented to the retention of the record;
7.1.5. For historical, statistical or research purposes if we have established appropriate safeguards against the records being used for any other purpose.
7.2. We will destroy or delete the record of your personal information or de-identify it as soon as reasonably practicable after we are no longer authorised to retain the record in terms of subsection (1).
7.3. The destruction or deletion of a record of personal information will be done in a manner that prevents its reconstruction in an intelligible form.
- How Do We Maintain Your Personal Information?
8.1. We will take reasonably practicable steps to ensure that your personal information is complete, accurate, not misleading and updated where necessary, relative to the purpose for which your personal information has been collected or further processed.
8.2. We encourage you to notify us in writing of any updates relating to your personal information.
- Security Safeguards
9.1. We ensure the integrity and confidentiality of your personal information by taking appropriate, reasonable and organisational measures to prevent:
9.1.1. Loss of, damage to, or unauthorised destruction of personal information, and
9.1.2. Unlawful access to processing of personal information.
- Access To Personal Information
You have the following rights in terms of POPIA and, where applicable GDPR, subject to you providing adequate proof of identity:
10.1. A Right To Access Your Personal Information
You have a right to request RMI to confirm, free of charge, whether or not it has your personal information, and obtain the record or description of your personal information held by us, including information about the identity of all third parties, or categories of third parties, who have, or have had, access to your personal information:
I. within a reasonable time;
II. in a reasonable manner and format; and
III. in a form that is generally understandable.
10.2. A Right To Request For Correction Or Deletion Of Your Personal Information
You have a right to request RMI to correct or delete the personal information, which is in our possession or under our control, that is:
10.2.1. inaccurate, irrelevant, excessive, out of date, incomplete, misleading or obtained unlawfully, or
10.2.2. destroy or delete a record of your personal information that we are no longer authorised to retain in terms of POPIA and where applicable GDPR.
10.3. A Right To Lawful Processing Of Your Personal Information
You have a right to be notified when your personal information is being collected or accessed by an unauthorised person.
10.4. A Right Of Objection
You have a right to object, on reasonable grounds to the processing of your personal information, at any time for the purposes of direct marketing.
10.5. A Right To Submit A Complaint
You have a right to submit a complaint to the Information Regulator regarding an alleged interference with the protection of your personal information or to submit a complaint to the Information Regulator in respect of a determination of an adjudicator as provided for in terms of POPIA.
- Cookies
11.1. Our website does not employ any cookies, except for those that may be used by any third-party provider integrated onto our platform. You are directed in all instances of engagements with our third-party providers, to review their privacy and cookie policies
11.2. To the fullest extent permitted by law, we disclaim all liability arising from your reliance and use, of any third-party provider, privacy and cookie policy
- Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and/or any loss or damage you suffer or incur from the use of these third-party websites.
- Changes to this Privacy Policy
We reserve the right to update this Privacy Policy from time to time. We encourage you to review this Policy when you visit our website to stay informed of any changes. Your continued use of our services/website will constitutes your acceptance of the updated Policy.
- Contact Us
You may contact our Information Officer to discuss the contents of this Privacy Policy and/or any data protection-related enquiries by sending an email to: info@roadmapministry.org